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Terms of Use

These Terms and Conditions (“Terms”) govern your access to and use of the services, software, websites, and other offerings provided by Ai Tax Advisors Pte. Ltd. and its affiliates (“AiTA,” “we,” “our,” or “us”) (collectively, the “Services”). By using our Services, you agree to these Terms and our Privacy Notice. If you do not agree, you must stop using the Services.


1. REGISTRATION AND ACCESS

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  • You must be at least 18 years old (or such other minimum age permitted by law in Singapore) to use the Services.

  • If you are under 18, you must have your parent’s or legal guardian’s consent.

  • If you are using the Services on behalf of another person or entity, you confirm you have authority to bind them to these Terms.

  • You agree to provide accurate and complete information when registering an account and to keep your login credentials secure. You are responsible for all activity under your account.


You may create:

  • A Standard User account for personal use; or

  • A Professional User account if you are a tax professional using the Services for clients.




2. USAGE REQUIREMENTS

2.1 Use of Services
We grant you a non-exclusive, non-transferable right to access and use the Services in accordance with these Terms and Singapore law.

2.2 Feedback
If you provide comments, ideas, or suggestions, you grant us a right to use them without restriction or compensation.

2.3 Restrictions
You must not:

  • Violate any law or rights of others,

  • Reverse engineer or attempt to extract source code,

  • Use outputs to develop competing models,

  • Misrepresent AI-generated output as human work,

  • Access non-public areas of our systems without authorisation,

  • Tamper with security or overload our systems,

  • Use the Services for illegal, fraudulent, or harmful purposes,

  • Enable others to violate these Terms.



2.4 Third-Party Services
Our Services may link to third-party websites. We are not responsible for their content, terms, or policies.



3. CONTENT

3.1 Your Content
“Content” means the input you provide (“Input”) and the output generated (“Output”). You own your Input. Subject to these Terms, AiTA assigns to you all rights in your Output, except that AiTA may use Content to:

  • Provide, maintain, and improve the Services,

  • Comply with legal obligations, and

  • Enforce our policies.

You are solely responsible for ensuring your Input and use of Output comply with law.

3.2 Similarity of Output
Due to the nature of AI, Outputs may not be unique and may be similar to those generated for other users.

3.3 Accuracy
AI technology may occasionally generate inaccurate or incomplete Output. You are responsible for verifying accuracy before relying on it.



4. CUSTOMER DATA

If you submit information relating to your clients (“Customer Data”), you represent and warrant that:

  • You have obtained all necessary consents under the Personal Data Protection Act 2012 (PDPA),

  • You grant AiTA rights to use Customer Data to operate and improve the Services,

  • Your use of Customer Data complies with all laws and agreements.





5. FEES AND PAYMENTS

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  • Fees: You agree to pay all applicable fees according to our pricing or agreements.

  • Billing: Provide accurate billing details and valid payment methods.

  • Subscriptions: If you subscribe to a recurring plan, you authorise automatic renewal until you cancel.

  • Taxes: Prices are exclusive of Goods and Services Tax (GST) or other applicable taxes, which you will pay.

  • Late Payments: Late payments may result in suspension of access and incur interest at 1.5% per month on overdue amounts.

  • Refunds: Except as required by Singapore law, payments are non-refundable.





6. TERM AND  TERMINATION

These Terms apply from the time you use our Services and continue until terminated.

  • You may stop using our Services at any time.

  • We may suspend or terminate your access if:

    • You breach these Terms,

    • Required by law,

    • Your use poses a security risk or legal liability.

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Upon termination, you must stop using the Services. Sections that by their nature survive termination (e.g. payment obligations, indemnities, limitations of liability) remain in force.

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7. INDEMNIFICATION; DISCLAIMER; LIMITATION OF LIABILITY

 

7.1 Indemnity

You will defend and indemnify AiTA, our affiliates, and personnel against claims and expenses arising from your use of the Services, your Content, or your breach of these Terms.

 

7.2 Disclaimer

The Services are provided “as is” without warranties of any kind, whether express or implied, including fitness for a particular purpose or non-infringement. Outputs are informational and not a substitute for professional advice.

 

7.3 Limitation of Liability

To the maximum extent allowed under Singapore law:

  • We are not liable for indirect, consequential, or special damages (including loss of profits or data),

  • Our total liability is limited to the amount you paid in the 12 months preceding the claim or SGD 150, whichever is greater.




8. DISPUTE RESOLUTION

These Terms and any disputes are governed by the laws of Singapore.
You agree to submit to the exclusive jurisdiction of the Singapore courts.



9. GENERAL TERMS

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  • Independent Contractors: Nothing in these Terms creates a partnership or agency relationship.

  • Intellectual Property: We retain all rights in our Services, trademarks, and materials.

  • Assignment: You may not assign these Terms without our consent. We may assign them in a merger, sale, or reorganisation.

  • Changes to Terms: We may update these Terms and will notify you. Continued use of Services means you agree to updated Terms.

  • Notices: We may communicate with you via email or through the Services.

  • Severability: If any part of these Terms is unenforceable, the remaining parts remain in effect.





10. CONTACT US

If you have any questions about these Terms, please contact us:

 

Ai Tax Advisors Pte. Ltd.

60 Paya Lebar Road #04-51 Paya Lebar Square Singapore 409051

Email: enquiry@aita.sg

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